Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, BambooCraft, and use our services related to handmade bamboo and rattan products. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Your name, email address, phone number, and shipping address when you place an order or fill out a form.

• Order Details: Information about products you purchase, including bamboo and rattan handcrafted items, art pieces, and custom orders.

• Payment Information: Billing address and payment method details, securely processed via a third-party payment service.

• Website Usage Data: Information about your interaction with our site, such as IP address, browser type, and browsing habits, collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Fulfillment: To process and deliver your orders, including custom bamboo and rattan products.

• Customer Support: To respond to inquiries or requests related to our handmade bamboo and rattan items.

• Marketing Communications: To send promotional emails about new products, unique bamboo items, or special offers. You can opt out of these communications at any time.

• Service Improvement: To analyze how visitors use our website to enhance the user experience, product offerings, and customer service.

3. How We Protect Your Information

We use various security measures to protect your personal information, including encryption and secure connections. While no online data transmission is entirely secure, we strive to protect your data to the best of our ability.

4. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties, except for:

• Service Providers: Trusted third-party partners who assist with payment processing, shipping, and marketing communications, ensuring your products are delivered securely.

• Legal Requirements: In compliance with the law or to protect our rights, safety, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and personalize content. Cookies help us understand how you interact with our site, enabling us to improve your shopping experience for handmade bamboo and rattan products.

You can disable cookies in your browser settings, although this may impact your ability to use some features of our website.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications by following the instructions in promotional emails.

• Request details about the information we hold and how it is used.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically for the latest on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]

• Phone: (+84) 0797247439

This policy aims to ensure your trust in our commitment to protecting your privacy while exploring our bamboo and rattan handmade collections at BambooCraft.